Result of brief usability testing.

John Walkers did a very short (15 minutes or so) testing of the system today. He mostly tested the new enrolment form. Here's what happened:

0. Didn't notice the stars (*) suggesting a mandatory field at all.

1. Didn't read the long blurbs after the field names. This, however, is expected.

2. Didn't realize he had to "agree to the rules." The "agree to rules" check box is selected by default. But, it appeared as unselected in Safari. So when he clicked "submit", he got an error msg regarding "rules". So he started searching for this "rule" and when he found it, he clicked the "rule" link which took him to a different page and all data he entered were lost.

3. Couldn't see the difference between the "Borough/Town" field and "City/County" field. He entered "London" for both of these fields.

4. He filled in all fields in the form. So when he didn't know what to write in a certain field (e.g. referee), he was puzzled. [Right now, the "referee" field is mandatory. But I have a hunch that Mary wanted it to be optional at first. Can't remember right now :-(]

5. Successfully "accepted" the new application from the "admin panel".